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1. Dropbox customer service phone line how to#
2. Dropbox customer service phone line upgrade#
3. Dropbox customer service phone line software#
4. Dropbox customer service phone line trial#
5. Dropbox customer service phone line professional#

Note: Phone support is only available to Dropbox Business users during local business hours.

Dropbox customer service phone line how to#

Dropbox customer service phone line professional#

To see the support options for your account, log in and go to Dropbox Support.īasic, Plus, and Professional will get directed to chat or community support once they log in. Chat supportĭepending on what your account type is (Basic, Plus, Professional, or Business), you will have different support options. How do I contact Dropbox customer service by phone or chat? 1. Note: Before contacting customer support, Dropbox is recommending to search in the Dropbox Help Center or the Community forums for an answer to your question. In this article, we will give the steps on how to reach Dropbox customer service by phone and chat. In this case, you would want to contact Dropbox support via phone or chat service. However, sometimes you might want an urgent response or the issue that you encounter is not covered on any forums. Most issues are easy to address via community forums and FAQ section on the Dropbox site.

Dropbox customer service phone line software#

Easy and intuitive to use, but sometimes can create issues like any other software app. The Dropbox application is available for mobiles and a multitude of operating systems and is one of the best cloud storage services on the market. Well done.Home › Fix › Web Apps › Contact Dropbox support by phone or chat How am I not able to lodge a formal complaint with this company?īeat to worst platform.in the space of a couple of hours. Have a nice day.įURIOUS! What kind of company dismisses complaints like they're nothing?! How is that even legal?! Your American consumers might not have any rights but I know for damn sure, as consumers in the UK, we have rights. We pass your comments on to the relevant departments so that we can learn.

Sorry m'am, that's not our process, we don't have one. I've passed this on to the relevant departments. Please come back when your UK organisation meets our US evidence requirements. Not good enough m'am, passing you on to the technical team to assess. Seemingly, I needed to provide evidence of our company status.okay, wasn't told that but not a nt.

Dropbox customer service phone line trial#

I was sold! I went through the motions of putting presentations together, working budgets, getting sign off from committee, creating a trial account, setting up folders, transferring data.this was our solution!Ĭalled to finalise the purchase of the account and get my not for profit discount, which I had already been quoted, applied, and suddenly the hoops arrived! It started really well with the sales agent taking an interest in my needs, offering me a great deal, all the discounts, all the benefits, blah, blah, blah. Having always been a big supporter of Dropbox and us already using their free platform, I thought I'd talk to them. I've been in search for a business plan for my community business networking group for a while now.

I have attempted reaching dropbox via twitter after repeated emails with no response, I was totally ignored. Your customer service is quite horrible I must say. I do not know what happened or what I did to have violated dropbox, since I have only saved files shared with me to the account and nothing else. I expected to be treated better since it is a paid account. The account has been disabled for a violation of Dropbox's Terms of Service and Acceptable Use Policy. I have only received one non friendly response from dropbox : I have repeatedly tried to reach dropbox but unsuccessful despite this account being a paid account. I tried resetting password, and received a message that my account had been disabled. I had just started to upload files shared with me to my second paid account : when I realised I could no longer login.

Dropbox customer service phone line upgrade#

I decided to upgrade my second paid dropbox account : from basic (which I have had for a while) to paid 2TB personal after my first paid account : storage became full.